This privacy notice tells you about the information we collect from you when you make an enquiry or agree a contract with SIX3NINE to use our services. In collecting this information, we are acting as a data controller and, by law, we are required to provide you with information about us, about why and how we use your data, and about the rights you have over your data.

 

Who we are

We are SIX3NINE PERSONAL TRAINING LTD. Our address is 41-44 Great Queen Street, London, WC2B 5AD.  You can contact us by post at the above address, by email at dataprotection@six3nine.com or by telephone on 020 7242 0060.

We are not required to have a data protection officer, so any enquiries about our use of your personal data should be addressed to the contact details above.

 

What personal data we collect

When you enquire we collect the following data:

  • Your name

  • Telephone number 

  • Email address 

  • Basic information regarding your goals for training

In the event that you enter into a contract with SIX3NINE for the services of one of our trainers we will also collect:

  • Address

  • D.O.B

  • Emergency contact: name, telephone number

  • Payment details

 

During your initial consultation we will collect more detailed information in relation to your training history, injury history and general lifestyle

 

Why we collect your information

We collect this information in order so that we can contact you in relation to your enquiry or sessions. Emergency contact details are taken to ensure we have a point of contact in case of an emergency. 

Information collected during your consultation is needed to begin planning your training programme.

 We collect payment details in order to initiate payment and refunds related to your contract with us.

 

What we do with your information

We hold your contact and payment details in our booking software. Your payment details are redacted with the exception of the last four digits of the card provided. These are shared with our payment partners, WorldPay. They act as data processers for SIX3NINE and administer payments on our behalf.

We do not share or sell your data with any third parties.

 

How long we keep your information

All training enquiries are kept for 1 year. If you proceed with training here at SIX3NINE, we will keep your information for 7 years after the last booking. This is to keep in line with HMRC guidelines.

 

Your rights

By law, you can ask us what information we hold about you, and you can ask us to correct it if it is inaccurate.

You can also ask us to give you a copy of the information and to stop using your information for a period of time if you believe we are not doing so lawfully.

To submit a request by email, post or telephone, please use the contact information provided above.

 

Complaints

If you have a complaint about our use of your information, you can contact the Information Commissioner’s Office via their website at www.ico.org/concerns or write to them at:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

 

This document was last updated on 23 May, 2018